You can download various information below:

General Terms and Conditions

Information brochure Campground owners

Info flyer Roompot Parks

Info flyer Other-parks

Info flyer Lodges

Rental Options

Do you have a question about booking a holiday, managing your accommodation, or how we work? If so, you’re definitely not the only one!

That’s exactly why we’ve put together a handy overview of the most frequently asked questions on our FAQ page.

Here you’ll quickly and easily find answers to common topics, such as payments, private use, key handover, and how to cancel a booking. For example, if you’re unsure when to check in, or how to report changes, the FAQ page is a great starting point.

Therefore, we always recommend checking this page first. In many cases, you’ll get instant clarity. As a result, you might save yourself a phone call or email — and can move forward with your plans more efficiently.

However, if you can’t find the answer you need, don’t worry. We’re of course always personally available to help you out.

In addition, if you manage a holiday park or are simply curious about what we offer in that area, we’ve created a separate page specifically for park managers. There, you’ll find detailed information about our services, approach, and the advantages of working with us.

In short: whether you’re a guest, owner, or park manager – we’re here to help you in every step of the journey.